Real-time data collection and display enables efficiency improvements

Established in 1887, family-owned William Grant & Sons is a premium spirits company with a portfolio of award winning brands such as Balvenie and Glenfiddich, the world’s most awarded single malt Scotch whisky.

"Prior to working with Gemba, we had been spending more time maintaining our spreadsheets than we did actually doing anything about what the data was telling us."
Brian Gray
(Team Leader)

When the company began, it was the dream of its founder to make the ‘best dram in the valley’ and 5 generations later this still holds true. In a world where tradition reigns, William Grant remains true to its heritage, but has a vision to become the most coveted branded spirits company in the world. The company’s values underpin its culture, and include a stated need to recognise innovative thinking and continuous improvement.

William Grant’s involvement with Gemba Solutions began initially when Brian Gray (Team Leader, Spirit Supply) had begun measuring OEE (Overall Equipment Effectiveness) using spreadsheets to log data and reviewing performance retrospectively. Brian was interested in real-time data collection and was looking for ways to progress the initiative further.