When it comes to running a smooth operation, especially in environments that aren’t fully automated, relies heavily on our people. But let’s face it—monitoring the vast information and growing complexities in our production environments challenges our teams daily. This is where Key Performance Indicators (KPIs) help. They help us gauge how well our teams are juggling these priorities.
Key Performance Indicators can be straightforward—like hitting target figures, or more complex, involving calculated ratios from various sources. But no matter how they’re generated, the most effective KPI ensures that those who influence the process have the information they need.
How to keep people informed:
Visual indicators on live screens: A quick glance can tell you a lot when the information is right in front of you.
Manual feedback for context: Numbers alone don’t always tell the full story, so human input is crucial.
Automated alerts to trigger responses: No one can watch everything all the time, so automated alerts help ensure nothing crucial slips through the cracks.
Short Interval Control dashboards: Frequent updates keep everyone on their toes and aware of what’s happening in real-time.
Regular meetings: Sometimes you just need to get everyone in the same room (or on the same call) to ensure the message is clear.
Empower Productivity
At Gemba Solutions, our focus is on “Empowering your Productivity” with reliable data insight. We often hear ‘data is for management,’ yet the real impact happens on the production floor. Creating two-way communication channels gives the workforce a voice and feedback, offering a richer understanding of the process.
Real-time, factual information influences behaviour across all levels of an organisation. Keeping people informed at the point where they can make the most impact isn’t just essential for shop floor workers; it’s crucial for everyone involved.
So, is keeping people informed your most important Key Performance Indicator? We certainly think it should be.